RFP Review and Enhancement of ICT Governance Policies and Procedures

Lagos, Nigeria
Closing date for applications: 2022-06-30

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Summary

1.0 BACKGROUND

The African Reinsurance Corporation (Africa Re) is an International Financial Institution with Headquarters in Lagos (Nigeria). Africa Re operates through six (6) Regional Offices across Africa: Casablanca (Morocco), Abidjan (Côte d’Ivoire), Nairobi (Kenya), Lagos (Nigeria), Cairo (Egypt) and Ebene (Mauritius). Africa Re equally has one (1) Local Office in Addis Ababa (Ethiopia), one Underwriting Representative Office in Kampala, Uganda and three (3) Subsidiaries (Africa Re South Africa Limited in Johannesburg (South Africa), Africa Retakaful in Cairo (Egypt) and Africa Re Underwriting Agency Limited in Dubai (The United Arab Emirates).

2.0 OBJECTIVES

The ICT Department is currently executing an ICT & Cybersecurity strategy alongside the corporate strategy plan. For standardized and efficient procedures and operations, an updated governance framework and policies are required.

As a result, Africa Re would like to use world-class technology frameworks and standards to create forward-thinking and innovative structures and processes. As a result, the Corporation is seeking bids from reputable consulting firms to review current processes and environments and, recommend an organizational structure and documentation that will enable the Department to fulfill its objectives and goals more efficiently.

3.0 SCOPE OF THE SERVICE

The consultant will be required to undertake the following assignment:

1. Review current governance model, polices, procedures and operations

2. Select suitable and agile frameworks and standards in line with our strategies and business model,

3. Propose a new governance model and organizational structure,

4. Draft set of policies and procedures for efficient and optimum processes and operations,

5. Provide a brief implementation roadmap including induction sessions for senior management and ICT team.

4.0 DELIVERABLES

At the end of the exercise, the consultant is expected to provide at least the following:

1. An Agile governance model including reporting structure and periodicity of meetings and reviews,

2. Set of policies to support and govern processes and functions,

3. Set of procedures derived from the policies to streamline the operations and meet end user expectations,

4. Implementation roadmap and induction / training plan for senior management and ICT Team

5.0 EVALUATION PROCESSES AND SELECTION CRITERIA

Responses to this RFP will be evaluated and scored based on the following criteria:

• Understanding of the requirements

• Approach and methodology

• Implementation plan

• Team composition and tools to be used

• Cost

• Firm’s financial stability

• Quality and clarity of proposal presentation

6.0 PRESENTATION OF TENDER

To facilitate the analysis of responses to this RFP, firms are required to prepare their proposals in accordance with the instructions outlined in this section. Firms whose proposals deviate from these instructions may be considered non-responsive and may be disqualified at the discretion of the Corporation.

Proposals should be prepared as simply as possible and should provide a straightforward, concise description of the firm's capabilities to satisfy the requirements of the RFP. Emphasis should be concentrated on accuracy, completeness, and clarity of content. All parts, pages, figures, and tables should be numbered and clearly labeled. The proposal should be organized into the following major sections:

Section Title

1.0 Executive summary

2.0 Company Experience / Expertise

3.0 Approach and methodology

4.0 Organization and staffing

5.0 Cost quotations

6.0 Financial information

7.0 Resumes of key staff to be deployed

6.1 Executive summary

This part of the response to the RFP should be limited to a brief narrative highlighting the firm’s proposal. The summary should contain as little technical details as possible and should be oriented towards non-technical personnel. The Executive summary should not include cost quotations.

6.2 Company Experience / Expertise

The firm must provide the following information about their company so that Africa Re can evaluate their stability and ability to support the commitments set forth in response to the RFP. Africa Re may require the vendor to provide additional documentation to support and/or clarify requested information.

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