About Us

Mission, Vision, Values

Mission

Our mission is to foster the development of the insurance and reinsurance industry in Africa; to promote the growth of national, regional and sub-regional underwriting and retention capacities and to support the African economic development.

Vision

To be the leading reinsurer in Africa, delivering outstanding quality service to customers and other stakeholders.

Core Values

Integrity: We do the right thing.

We conduct our business in accordance with the highest standards of professional behavior and ethics. We are transparent, honest and ethical in all our interactions with shareholders, partners, employees, clients, consumers, vendors and the general public.

Leadership: We develop leaders.

We foster trust and collaboration to develop leaders focused on sustainable, superior performance. We set positive examples and invest in others so that they can follow the guidelines of leadership.

Professionalism: We do the right thing excellently

We place a premium on competence, knowledge, resourcefulness, quality, attitude, and cooperation related to how we provide our professional services.

Innovation: We anticipate change and shape it to fit our purposes.

We acknowledge the weaknesses within our industry and create ethical, forward thinking solutions to overcome them. We identify, develop and deploy leading edge technology, employee development programs and process improvement tools.

Accountability: We demonstrate ownership.

We are in the business of trust and at the core of accountability is reliability and personal responsibility; therefore, we value the ability of our staff and organization to honor our commitments. We will also take responsibility for our work and make what is wrong right to the greatest extent possible.

Respect: We treat others as we expect to be treated...

We embrace each individual’s unique talents and honour diverse life and work styles. We operate in a spirit of cooperation and value human dignity.

Continuous Improvement: We are a learning organization.

We measure, monitor, analyze and improve productivity, processes, tasks and ourselves to satisfy clients and stakeholders. We work with enthusiasm and intellect, and are driven to surpass what has already been achieved. We are not afraid to stand alone, especially when it is the right thing to do.

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